Computer Specialists

The primary responsibility of the Computer Specialists is to respond to work orders submitted to our technology helpdesk from throughout the district for assistance with computer related problems. These could be problems associated with hardware or software. The Computer Specialists troubleshoot problems related to hard drives, monitors, printers, drivers, viruses, adware, spyware, wireless connectivity, and many others. They also provide technical support to the Network Specialists assisting with wireless configurations, IP phones, servers, network cabling, emails, and numerous other network and application issues. The ILS (Integrated Language System) Computer Specialists primary responsibility is to keep the Federal Labs and Federal Computers in optimal operating condition to maximize student learning. They keep the software updated and assist with the training of the lab managers. The ILS Specialists are also responsible for repairing the computers and making sure the computers connect properly to the designated servers in our Intranet and to the Internet.